info-hub-faq

HECA Member Info Hub

The HECA Info Hub is an online portal where members can conveniently access their account, benefits, and other membership resources.

  • Search by name, keyword, or category to discover and connect with others in the Member Directory
  • Easily view and update your membership records, including your directory listing(s)
  • Register for upcoming activities, programs, or meetings in the Events Calendar
  • View past billing, open invoices, manage autopay selections, and pay invoices
  • Access and share files, images, recordings, and other HECA resources

Common Info Hub Questions

  • I've forgotten my Info Hub username or password. What should I do?

    Go to the Info Hub login page.


    Enter your HECA account email address and click the "Forgot your Username or Password?" link. You will receive an email with a link to reset your password.


    Contact hecaoffice@hecaonline.org if you've forgotten your HECA account email address.

  • How do I update my contact information?

    Email hecaoffice@hecaonline.org.

  • How to I add or update a photo or logo in my directory profile?

    Updated directions coming soon!

  • How do I change my listing in the HECA Member Directory?

    This information will be udpated soon!

  • My name doesn't appear in the directory under the categories for types of students served or services offered. How can I change this?

    Updated directions coming soon!

  • Can I add the HECA logo to my website, signature block, or marketing materials?

    Members in good standing are encouraged to share their professional association with HECA by using HECA logos on their website, social media accounts, printed and electronic materials, and email signature blocks.


    To select and download logos, go to the Info Hub Resources tab and choose the “HECA Logos” folder. If you have questions, send an email to hecaoffice@hecaonline.org with the words HECA Logo in the subject line.

  • What is HECA's policy on sharing my personal contact information with colleges and businesses?

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